Texavi - Customer Satisfaction Survey

Customer Name	Project Name	Project Manager/Stakeholder

1. Did Texavi Team deliver the results and quality that were promised?

Consistently more

More than expected

As Expected

Less Than expected

2. Were key project deadlines met by the team?

Consistently more

More than expected

As Expected

Less Than expected

3. Was consistent discipline and direction provided on approach, scope and schedule?

Consistently more

More than expected

As Expected

Less Than expected

4. Did the Texavi team guide your staff on the project and process? Were they team players?

Consistently more

More than expected

As Expected

Less Than expected

5. How were the analysis, design and development processes followed in the project?

Consistently more

More than expected

As Expected

Less Than expected

6. Was there open and timely communication?

Consistently more

More than expected

As Expected

Less Than expected

7. Were the right personnel consistently assigned throughout the project?

Consistently more

More than expected

As Expected

Less Than expected

8. Was Texavi team creative and flexible in their approach to meeting project objectives?

Consistently more

More than expected

As Expected

Less Than expected

9. Did Texavi team listen, learn and then execute solutions to overcome challenges and constraints?

Consistently more

More than expected

As Expected

Less Than expected

10. The overall experience delivered on the ISBE DataHub project was...

Consistently more

More than expected

As Expected

Less Than expected

11. Comments/Testimonial

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