Home > Clients > Customer Satisfaction Survey

Customer Satisfaction Survey

Texavi Innovative Solutions requests your help. Please complete the following Customer Satisfaction Survey based on the project we recently completed for your organization. Thank you for your time.
Customer Name Project Name Project Manager/Stakeholder
 
1. Did Texavi Team deliver the results and quality that were promised?
Consistently more More than expected As Expected Less Than expected
 
2. Were key project deadlines met by the team?
Consistently more More than expected As Expected Less Than expected
 
3. Was consistent discipline and direction provided on approach, scope and schedule?
Consistently more More than expected As Expected Less Than expected
 
4. Did the Texavi team guide your staff on the project and process? Were they team players?
Consistently more More than expected As Expected Less Than expected
 
5. How were the analysis, design and development processes followed in the project?
Consistently more More than expected As Expected Less Than expected
 
6. Was there open and timely communication?
Consistently more More than expected As Expected Less Than expected
 
7. Were the right personnel consistently assigned throughout the project?
Consistently more More than expected As Expected Less Than expected
 
8. Was Texavi team creative and flexible in their approach to meeting project objectives?
Consistently more More than expected As Expected Less Than expected
 
9. Did Texavi team listen, learn and then execute solutions to overcome challenges and constraints?
Consistently more More than expected As Expected Less Than expected
 
10. The overall experience delivered on the ISBE DataHub project was...
Consistently more More than expected As Expected Less Than expected
 
11. Comments/Testimonial
 
Please check this box to use your testimonial on our web site or in our future marketing efforts
 
Please indicate if you are willing to act as a reference for Texavi in the future
Completed By (Enter Name)